Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Shortcuts on Firefox 5.0 (Mac), including Cmmd+D and Cmmd +T, are not working.

  • 4 replies
  • 2 have this problem
  • 4 views
  • Last reply by shivkapoor

shivkapoor
shivkapoor
more options

For seemingly no reason, shortcuts on FF5.0 stop working. This is easily replicable, at least on my computer. This usually happens when I try and bookmark a page using Cmmd+D. The first time, it does nothing at all. The second time, the text "<Cmmd Symbol>+D" disappears from next to the "Bookmark this page" option in the Bookmarks toolbar. I can still add a page to bookmarks by going to Bookmarks -> Show all bookmarks -> Add bookmark and typing the name and URL in manually, but this is incredibly tedious.

Whenever this occurs, the shortcuts to open a new tab (Cmmd+T) and hide Firefox (Cmmd+H) also stop working.

This problem is easily resolved by restarting Firefox, but once it has been open for 15-20 minutes or after successfully bookmarking 3-4 pages it happens again.

Please help!

For seemingly no reason, shortcuts on FF5.0 stop working. This is easily replicable, at least on my computer. This usually happens when I try and bookmark a page using Cmmd+D. The first time, it does nothing at all. The second time, the text "<Cmmd Symbol>+D" disappears from next to the "Bookmark this page" option in the Bookmarks toolbar. I can still add a page to bookmarks by going to ''Bookmarks -> Show all bookmarks -> Add bookmark'' and typing the name and URL in manually, but this is incredibly tedious. Whenever this occurs, the shortcuts to open a new tab (Cmmd+T) and hide Firefox (Cmmd+H) also stop working. This problem is easily resolved by restarting Firefox, but once it has been open for 15-20 minutes or after successfully bookmarking 3-4 pages it happens again. Please help!

All Replies (4)

David McRitchie
David McRitchie
more options

Problem with Cmmd+D / Ctrl+D not bookmarking

  • McAfee Site Advisor new version expected 3rd week July 2011

Problem with Cmmd+T / Ctrl+T won't open a new tab

Modified by David McRitchie

shivkapoor
shivkapoor Question owner
more options

dmcritchie, thanks for offering that advice. Unfortunately, the only extensions I have installed are:

AdBlock Plus, Alexa Sparky, BlackSheep, Download Statusbar, Download Helper, Evernote Clipper, Extended Status Bar, F1 by Mozilla, Memory Restart, Personas, SimilarWeb, Stylish, Swoosty SEO Tools, Webrank Toolbar and Xmarks.

All of these are updated to their latest versions.

I think it may be because I have both Xmarks and Firefox Sync running, but that does not explain how the shortcuts for New Tab, Hide, etc. are not functioning. I have restarted in Safe Mode without Xmarks, but the problem persists. I have also tried resetting toolbars and emptying the cache.

Thanks again for your help, but any other advice would also be appreciated.

David McRitchie
David McRitchie
more options

work through disabling half then {disabling half or enabling half} until bad extension is located. 

http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Extension_issues
shivkapoor
shivkapoor Question owner
more options

Thank you. I had already seen the support articles before and tried their advice, but none of my extensions are causing this. It happens in safe mode, too. :(