Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Error when loading a web page: "Failed on loading skin name 'comcast'..."

  • 2 replies
  • 7 have this problem
  • 14 views
  • Last reply by unclevinny

unclevinny
unclevinny
more options

After a webpage has failed to load (for example when http://www.riseofimmortals.com/immortals/netheurgist times out), close the failed tab.

This immediately pops up a dialog box: Title: Message from webpage Text: Failed on loading skin name "comcast". The file "content.css" is required in your "sscommon/skins/comcast/css/" directory. To fix this problem, please check the skin name in your config file, or reinstall the application. This window will be closed. There is an "OK" button.

Clicking the "OK" button brings up another dialog box: Title: Web browser Text: The webpage you are viewing is trying to close the window. Do you want to close this window? There is are "Yes" and "No" buttons.

Clicking the "Yes" button brings up the first dialog box again. This cycle is repeated three times.

After a webpage has failed to load (for example when http://www.riseofimmortals.com/immortals/netheurgist times out), close the failed tab. This immediately pops up a dialog box: Title: Message from webpage Text: Failed on loading skin name "comcast". The file "content.css" is required in your "sscommon/skins/comcast/css/" directory. To fix this problem, please check the skin name in your config file, or reinstall the application. This window will be closed. There is an "OK" button. Clicking the "OK" button brings up another dialog box: Title: Web browser Text: The webpage you are viewing is trying to close the window. Do you want to close this window? There is are "Yes" and "No" buttons. Clicking the "Yes" button brings up the first dialog box again. This cycle is repeated three times.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

That sure doesn't sound like anything that is built into Firefox.
Any chance you have a Comcast Toolbar installed?

unclevinny
unclevinny Question owner
more options

Hi there. Nope, I definitely don't have any extra comcast toolbars or addons running in the browser, and I don't have any comcast executables on my machine, either.

I can't imagine where these messages are coming from. When Googling around for info on the error, I see that people often suggest removing the Dell Support Center app. But I don't have a Dell, so that doesn't apply to me. I only see this message when I have a browser error.