Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox stops connecting to the internet.

  • 1 reply
  • 26 have this problem
  • 1 view
  • Last reply by metamix

MTGandP
MTGandP
more options

I am using Firefox 5 and everything seems to be going fine, but then all of a sudden it stops connecting to the internet. When I try to load a new page, it either says "connecting" and never connects or it says "Problem loading page." This is not a problem with the internet, since every other browser (including Firefox 3.6) can still load pages.

Usually Firefox works for a while, and after I've been using it for about 30 minutes it abruptly stops working. It starts working again if I restart the browser.

I am using Firefox 5 and everything seems to be going fine, but then all of a sudden it stops connecting to the internet. When I try to load a new page, it either says "connecting" and never connects or it says "Problem loading page." This is not a problem with the internet, since every other browser (including Firefox 3.6) can still load pages. Usually Firefox works for a while, and after I've been using it for about 30 minutes it abruptly stops working. It starts working again if I restart the browser.

Modified by MTGandP

All Replies (1)

metamix
metamix
more options

I also see this and I think it is memory related because at that time ActivityMonitor has indicated FireFox as the top memory consumer and no free memory available. Also when I click the FireFox->Help menu it shows up blank.