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Firefox 5.0 won't save passwords

  • 5 replies
  • 28 have this problem
  • 1 view
  • Last reply by cor-el

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After checking the "save password" box, Firefox 5 doesn't ask to save passwords.

After checking the "save password" box, Firefox 5 doesn't ask to save passwords.

All Replies (5)

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Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Thanks, cor-el - issue fixed

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You're welcome

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Something enabled "Clear history when Firefox closes" in my Options settings (I didn't unless some odd key sequence can do it). If there is a plugin, malicious site, Norton SS (a prime suspect which also re-enabled its horrid toolbar), or a script then you guys might want to check into it and fix the issue. I lost dozens of username/passwords.

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I would suspect Norton first as that software has done similar things before in the past by changing security settings without notifying you about that.