Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Everytime I begin to type something for the first time, the support tab opens up. I don't know why, and i don't want it to.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

Josephr285
Josephr285
more options

Any time I begin to type something into anything, (search bar, address bar, anything), a tab opens showing the support page, once i close it i can type what I wanted to.

Any time I begin to type something into anything, (search bar, address bar, anything), a tab opens showing the support page, once i close it i can type what I wanted to.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you just typing in the location bar or do you click the Home button on the toolbar when this happens?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).