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New version not installing

datruzrk
datruzrk
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  • browser says to update to new version.
  • click on download.
  • download is shown.
  • download window shows nothing after download progress bar is finished.
  • close and open browser and the version is still old and the update warning is still showing.
*browser says to update to new version. *click on download. *download is shown. *download window shows nothing after download progress bar is finished. *close and open browser and the version is still old and the update warning is still showing.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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Try turning off your Anti-Virus application only long enough to download the new version of Firefox. Once you have it downloaded, you'll need to install it.
https://support.mozilla.com/en-US/kb/Installing+Firefox+on+Windows

When you are 5 versions behind, there is no automatic upgrade / installation, it has to be done manually.