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Firefox crashes on start up every time

  • 2 replies
  • 10 have this problem
  • 1 view
  • Last reply by mrmccleve

mrmccleve
mrmccleve
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I have followed all of the steps to fix the problem. I've updated Firefox. I've done a spyware and malware check. I've uninstalled and reinstalled. Still, every time I try to start Firefox, it crashes immediately on start up. It even crashes in safe mode start up.

I have followed all of the steps to fix the problem. I've updated Firefox. I've done a spyware and malware check. I've uninstalled and reinstalled. Still, every time I try to start Firefox, it crashes immediately on start up. It even crashes in safe mode start up.

Chosen solution

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-7010ad55-c393-49e9-bcfa-0a7502111109
Firefox 8.0 Crash Report [@ DbgBreakPoint ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem according to the Related Bug 691271.

Read this answer in context 👍 4

All Replies (2)

knorretje
knorretje
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Chosen Solution

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-7010ad55-c393-49e9-bcfa-0a7502111109
Firefox 8.0 Crash Report [@ DbgBreakPoint ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem according to the Related Bug 691271.

mrmccleve
mrmccleve Question owner
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Thanks! This fixed the problem.