Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

the top level items not clickable in every web site how do I fix this?

  • 2 replies
  • 15 have this problem
  • 1 view
  • Last reply by cor-el

more options

the top level items in every web site I go to are not click able; when I put the curser over the items it doesn't change to the hand icon. for example if I go on you tube the you tube icon or the search button on the top isn't click able. It works for a little while when I use firefox in safe mode but then it stops working again, how do I fix this?

the top level items in every web site I go to are not click able; when I put the curser over the items it doesn't change to the hand icon. for example if I go on you tube the you tube icon or the search button on the top isn't click able. It works for a little while when I use firefox in safe mode but then it stops working again, how do I fix this?

Chosen solution

That problem can be caused by the Yahoo! Toolbar or the Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Read this answer in context 👍 1

All Replies (2)

more options

Can you check this issue on Firefox 9?

more options

Chosen Solution

That problem can be caused by the Yahoo! Toolbar or the Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).