Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when i open zynca poker in facebook, it says my antivirus blocking the site to load and says a trojan is downloadin like that, please help me?

  • 1 reply
  • 23 have this problem
  • 1 view
  • Last reply by Vivek

more options

Kaspersky Internet Security 2010 Access denied The requested URL could not be retrieved

While trying to retrieve the URL:

http://facebook2.poker.zynga.com/poker/ launch.php?achievement_rank=13&buyPromo= 0&isVip=1&connection_id=3c36f2737feee391 74908448f708cc9b&ach_num=38&ach_count=64& load_id=48368888515&lott_amt=0&lott_type= 0&is21=1

The following threat was encountered:

The requested object is INFECTED with the following viruses: HEUR:Trojan-Downloader.Script.Generic Generated: 1/3/2012 2:45:31 AM Kaspersky Internet Security 2010 this message comingout .when i open the below url. please help me to findout the solutution.

Kaspersky Internet Security 2010 Access denied The requested URL could not be retrieved While trying to retrieve the URL: http://facebook2.poker.zynga.com/poker/ launch.php?achievement_rank=13&buyPromo= 0&isVip=1&connection_id=3c36f2737feee391 74908448f708cc9b&ach_num=38&ach_count=64& load_id=48368888515&lott_amt=0&lott_type= 0&is21=1 The following threat was encountered: The requested object is INFECTED with the following viruses: HEUR:Trojan-Downloader.Script.Generic Generated: 1/3/2012 2:45:31 AM Kaspersky Internet Security 2010 this message comingout .when i open the below url. please help me to findout the solutution.

All Replies (1)

more options

Hi,

Kaspersky is a reputed antivirus solution. So it would be better to report this problem site to facebook and zynga and also double check with Kaspersky support to make sure it is not a false alarm, rather than circumvent the warning.