I've updated to Mozilla 9.01 and it fails to show my homepage as the URL isn't valid
My refresh tab is missing and I can't go back to the "Restore Previous Session". If I change my homepage and if I close the web-browser and re-open it my new homepage doesn't come.
Chosen solution
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
If the menu bar is hidden then press the F10 key or hold down the Alt key to make the menu bar appear.
Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars"
- Open the Customize window via "View > Toolbars > Customize"
- Check that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
- If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette in the customize window to the Bookmarks Toolbar
- If missing items are in the toolbar palette then drag them back from the Customize window on the toolbar
- If you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar set up
- http://kb.mozillazine.org/Toolbar_customization
- https://support.mozilla.org/kb/Back+and+forward+or+other+toolbar+items+are+missing
All Replies (3)
Hi sorpu,
What page are you trying to bookmark? Can you verify that the URL is actually valid?
You should take a look at the Knowledge Base article How to set the home page. There are steps in that article to reset your homepage preferences to default. I would try that first to clear out any strangeness. If that works, you can try setting your homepage again to your personal preference.
If that doesn't work you should look at the article Preferences not saved.
Hopefully this helps!
Chosen Solution
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
If the menu bar is hidden then press the F10 key or hold down the Alt key to make the menu bar appear.
Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars"
- Open the Customize window via "View > Toolbars > Customize"
- Check that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
- If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette in the customize window to the Bookmarks Toolbar
- If missing items are in the toolbar palette then drag them back from the Customize window on the toolbar
- If you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar set up
Thanks a lot. I've finally got a homepage and the refresh button.