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Since updating to firefox 10.0 (and then 10.0.1), the Page Down, Page Up, Home and End keys no longer function correctly. Is anyone else having this problem, and are there any suggestions for a fix?

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  • Last reply by Vivek

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e.g., as I read a webpage, when I push the Page Down keyboard key, sometimes nothing happens; sometimes the page scrolls down a few lines but then doesn't continue to scroll down when I push the key additional times; sometimes the page immediately jumps to the bottom of the page; etc. Similar issues occur, in the up direction, when I push the Page Up key. The Home and End keys are completely "dead", as the page doesn't move when I push them. It's important to note that all of these keys work as usual when I open the Chrome or Internet Explorer browsers, and in all other applications in which the keys should be functional, so this problem is specific to Firefox.

e.g., as I read a webpage, when I push the Page Down keyboard key, sometimes nothing happens; sometimes the page scrolls down a few lines but then doesn't continue to scroll down when I push the key additional times; sometimes the page immediately jumps to the bottom of the page; etc. Similar issues occur, in the up direction, when I push the Page Up key. The Home and End keys are completely "dead", as the page doesn't move when I push them. It's important to note that all of these keys work as usual when I open the Chrome or Internet Explorer browsers, and in all other applications in which the keys should be functional, so this problem is specific to Firefox.

Chosen solution

Hi,

Please check if Always use the cursor keys to navigate within pages is selected in Tools (Alt + T) > Options > Advanced > General and deselect it. This setting can also be activated/deactivated by pressing F7.

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Chosen Solution

Hi,

Please check if Always use the cursor keys to navigate within pages is selected in Tools (Alt + T) > Options > Advanced > General and deselect it. This setting can also be activated/deactivated by pressing F7.

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THANK YOU, Vivek, for your outstanding help!! "Always use the cursor keys to navigate within pages" WAS, in fact, selected, and deselecting has solved the problem! I have to wonder how that option became selected as a result of the upgrade -- or maybe I unintentionally pressed F7? -- but it's a moot point now.

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You are welcome :)