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My firefox screen is entirely blank.

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  • Last reply by cor-el

FraserMcSkimm
FraserMcSkimm
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I have new PC, downloaded Firefox and it worked for a time. Installed some updates (?) and now I only get a blank screen. Iknwo the internet works as I have IE and thatworks fine. Is it a firewall issue? thanks!

I have new PC, downloaded Firefox and it worked for a time. Installed some updates (?) and now I only get a blank screen. Iknwo the internet works as I have IE and thatworks fine. Is it a firewall issue? thanks!

All Replies (1)

cor-el
cor-el
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A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: