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"Send link" changes url to all lowercase in Outlook; IE does not do that.

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  • Last reply by bsavage

bsavage
bsavage
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Earlier versions of Firefox put whatever url is displayed in the address bar into an Outlook email when I used "send link". Now the url's that are inserted are changed to all lowercase. IE still puts the exact url into the email. I used Firefox in Safe Mode and tried sending a lower/upper case url, but add-ons are not the culprit -Firefox still does it.

Earlier versions of Firefox put whatever url is displayed in the address bar into an Outlook email when I used "send link". Now the url's that are inserted are changed to all lowercase. IE still puts the exact url into the email. I used Firefox in Safe Mode and tried sending a lower/upper case url, but add-ons are not the culprit -Firefox still does it.

Chosen solution

Try to delete the mimeTypes.rdf file in the Firefox Profile Folder.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder
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All Replies (7)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Does it happen on this site (I have en-US in mixed case in the URL)?

Mine's still working fine. I have Firefox 11 on Windows 7 Professional (64-bit) with Outlook 2010 and default mail format is HTML with blank stationery.

Office's AutoCorrect and AutoFormat as You Type features can sometimes modify text unexpectedly. However, nothing comes immediately to mind to turn off.

cor-el
cor-el
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

bsavage
bsavage Question owner
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Yes, still happens; it changed the 'US' to 'us" in the link it put in Outlook for this page.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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To reset Firefox's external mail handler settings, could you try this:

orange Firefox button or classic Tools menu > Options > Applications

In the search box, type or paste mailto and pause while the list is filtered.

Then choose one of the non-Outlook options, save, and OK out of Options.

Then repeat the steps and change it back.

Any change in the symptoms?

bsavage
bsavage Question owner
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Unfortunately, it did not work. I thought for sure that it would because it seemed so creative. Interestingly, I sent an upper/lowercase link by GMail and it worked correctly. BUT, when I changed back to Outlook 2007, that same link was all in lower case when sent by Outlook. Thanks for the suggestion.

cor-el
cor-el
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Chosen Solution

Try to delete the mimeTypes.rdf file in the Firefox Profile Folder.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder
bsavage
bsavage Question owner
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Thank you cor-el! That fixed it.