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the adobe flash not to do.... nothing

  • 1 reply
  • 1 has this problem
  • 16 views
  • Last reply by user693271

antonior_silva
antonior_silva
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I updated all my plugins. Have installed and uninstalled firefox. I have the latest version of firefox and adobe flash player. Then of all this, when I walk into a site with a video (eg you tube), not working, not showing an error message. nothing. only a blank screen. What is this?? Can anyone help me?????

I updated all my plugins. Have installed and uninstalled firefox. I have the latest version of firefox and adobe flash player. Then of all this, when I walk into a site with a video (eg you tube), not working, not showing an error message. nothing. only a blank screen. What is this?? Can anyone help me?????

All Replies (1)

user693271
user693271
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Recent issues of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox 13 are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Flash Plugin - Keep it up to date and troubleshoot problems

Adobe Flash plugin has crashed - Prevent it from happening again

Flash 11.3 doesn't load video in Firefox

Other, more technical information about these issues can be found under these Links:

http://forums.adobe.com/thread/1018071?tstart=0

http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html


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