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Firefox 13 only displays a white box instead of an image on certain websites

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  • Last reply by iamajoyous1

iamajoyous1
iamajoyous1
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Firefox 13 is only displaying a white box where the picture should be. This is happening on different websites, but I will include a link to the latest one for me. Internet Explorer displays the image just fine: http://www.bostonproper.com/product/Asymmetrical-hem-maxi-dress/836602/sc/169/c/169/pc/44.uts You should see a large image of a woman in a red dress on the page, not a white box. I have tried clearing the cookies and cache, I have the settings to allow images from this website and nothing is working. The trouble seems to have started when I updated to Firefox 13.

Firefox 13 is only displaying a white box where the picture should be. This is happening on different websites, but I will include a link to the latest one for me. Internet Explorer displays the image just fine: http://www.bostonproper.com/product/Asymmetrical-hem-maxi-dress/836602/sc/169/c/169/pc/44.uts You should see a large image of a woman in a red dress on the page, not a white box. I have tried clearing the cookies and cache, I have the settings to allow images from this website and nothing is working. The trouble seems to have started when I updated to Firefox 13.

Chosen solution

There are some compatibility issues between the latest Flash player and some Firefox add-ons or settings. Could you see whether anything in this article helps: Flash 11.3 doesn't load video in Firefox.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Chosen Solution

There are some compatibility issues between the latest Flash player and some Firefox add-ons or settings. Could you see whether anything in this article helps: Flash 11.3 doesn't load video in Firefox.

iamajoyous1
iamajoyous1 Question owner
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I completed the steps in the article and disabled the Real Player plug in. That did the trick and Firefox 13 is now displaying the images correctly. I am wondering if these issues will be fixed in the future because I do use Real Player quite a bit. Thank you so much for the help!