Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes when saving a file using the "Alsways ask me where..." download option, but NOT when using the default "Save files to..." download option.

more options

My OS is XP-x64. The Firefox version I am on is 14.0.1 (July 2012, "FunnelCake").

The "C: \Documents and Setting\Downloads\" is the folder I used to try downloading the same file to via 2 different methods.

1) When this folder is set as the permanent download location, it works.

2) When I use the "Always ask me where.." download setting, and I select the same folder, the Firefox window completely disappears without any message at all !

I get the same result with (2) even if I already turned my VirusScan software off.

This same behavior persists after completely uninstalling and re-installing Firefox.

My OS is XP-x64. The Firefox version I am on is 14.0.1 (July 2012, "FunnelCake"). The "C: \Documents and Setting\Downloads\" is the folder I used to try downloading the same file to via 2 different methods. 1) When this folder is set as the permanent download location, it works. 2) When I use the "Always ask me where.." download setting, and I select the same folder, the Firefox window completely disappears without any message at all ! I get the same result with (2) even if I already turned my VirusScan software off. This same behavior persists after completely uninstalling and re-installing Firefox.

All Replies (1)

more options

Hi,

You can try to right-click and Reset the browser.download.lastDir key in about:config.

about:config Entries