Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Welcome to Gmail You're currently signed in to your jcalex2@charter.net Google Account. If you complete this form, you'll be adding Gmail to this account why?

  • 2 replies
  • 4 have this problem
  • 5 views
  • Last reply by cor-el

more options

Why do I receive these directions.I have used G Mail for years,and have changed nothing. Welcome to Gmail

You're currently signed in to your jcalex2@charter.net Google Account. If you complete this form, you'll be adding Gmail to this account, and your Gmail address will become your primary account username.

If you would prefer, you can create a separate Google Account for Gmail. You'll be logged out of jcalex2@charter.net and then be able to create your new account.


Desired Login Name: Examples: JSmith, John.Smith


@gmail.com Current password: Security question: If you forget your password we will ask for the answer to your security question. Learn More Answer: Recovery email: This address is used to authenticate your account should you ever encounter problems or forget your password. If you do not have another email address, you may leave this field blank. Learn More

Why do I receive these directions.I have used G Mail for years,and have changed nothing. Welcome to Gmail You're currently signed in to your jcalex2@charter.net Google Account. If you complete this form, you'll be adding Gmail to this account, and your Gmail address will become your primary account username. If you would prefer, you can create a separate Google Account for Gmail. You'll be logged out of jcalex2@charter.net and then be able to create your new account. Desired Login Name: Examples: JSmith, John.Smith @gmail.com Current password: Security question: If you forget your password we will ask for the answer to your security question. Learn More Answer: Recovery email: This address is used to authenticate your account should you ever encounter problems or forget your password. If you do not have another email address, you may leave this field blank. Learn More

Chosen solution

You can also try to clear all related cookies.

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Read this answer in context 👍 8

All Replies (2)

more options

Why two questions about the same thing?
https://support.mozilla.org/en-US/questions/941782

I suspect that Google made some changes to Gmail recently. Best to ask them about their services.

more options

Chosen Solution

You can also try to clear all related cookies.

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"