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firefox.exe*32 process does not shut down when program is closed in version 17.0.1, on windows 7 64 bit OS.

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  • Last reply by 14woody7yar

14woody7yar
14woody7yar
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When trying to open Firefox browser, I get a message Firefox is already running... You can stop the process or restart the computer. This is a recent problem and I can't think of any changes that may have occurred to change the functioning of the two programs.

When trying to open Firefox browser, I get a message Firefox is already running... You can stop the process or restart the computer. This is a recent problem and I can't think of any changes that may have occurred to change the functioning of the two programs.

Chosen solution

The support article on Firefox "hanging" has a few pointer on Firefox failing to fully shut down and clean up after itself. Does anything here help:

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding#w_firefox-hangs-when-you-quit-it

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Chosen Solution

The support article on Firefox "hanging" has a few pointer on Firefox failing to fully shut down and clean up after itself. Does anything here help:

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding#w_firefox-hangs-when-you-quit-it

14woody7yar
14woody7yar Question owner
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Thank you for your help. I ended up uninstalling Java and installing the newest version. I then had a problem with Adobe Flash player always asking for permission for more download space..... Things seem to be resolved, for now.