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I'm having issues with my browser redirecting me to other websites. I've scanned my computer twice, but it finds no problems. What can I do?

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  • Last reply by user633449

Zodin66
Zodin66
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Whenever I log on to my homepages (Hotmail and Facebook), I hear music and or advertisements in the background. If I click on a link, it will redirect me to one of the following pages - livesearchnow, alwayssearch or groovewish.

Whenever I log on to my homepages (Hotmail and Facebook), I hear music and or advertisements in the background. If I click on a link, it will redirect me to one of the following pages - livesearchnow, alwayssearch or groovewish.

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user633449
user633449
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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

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