Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I started my newly upgraded latest version of Mozilla Firefox 13.0.1 on my xp service pack 2 pleace tell me how to solve this

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by philipp

more options

I cant open Firefox 18.0 the error massage displays "couldn't load XPCOM

I cant open Firefox 18.0 the error massage displays "couldn't load XPCOM

All Replies (1)

more options

hello, please try uninstalling firefox from the windows control panel & chose to remove all personal data. afterwards manually check if the firefox program folder got deleted (it's usually in C:\Program Files\Mozilla Firefox) and else remove it manually. then download & install a fresh copy at getfirefox.com.