Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Gmail: nested label expansion does not work

  • 2 replies
  • 2 have this problem
  • 5 views
  • Last reply by Helix1

Helix1
Helix1
more options

In gmail the expansion of nested labels does not work. When I click on the little triangle on the left of a label the triangle turns downwards but the sub-label does not show up. It works in IE.

In gmail the expansion of nested labels does not work. When I click on the little triangle on the left of a label the triangle turns downwards but the sub-label does not show up. It works in IE.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Gmail (Google) normally works well in Firefox.

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
Helix1
Helix1 Question owner
more options

It worked in Firefox safe mode as supposed to do! The problem was the add-on "Adblock Plus" which I had to disable for gmail. Thank you!