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Checking button on left side of e-mail page won't stop

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by DollyDe

DollyDe
DollyDe
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A little while after I start going through my e-mail the Checking button starts going and won't stop and if I re-load the page all the e-mails I have either read or deleted come back on all over again! I would appreciate any help you can give me and THANK YOU in advance!

A little while after I start going through my e-mail the Checking button starts going and won't stop and if I re-load the page all the e-mails I have either read or deleted come back on all over again! I would appreciate any help you can give me and THANK YOU in advance!

All Replies (4)

user633449
user633449
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Please update to Firefox 20 and try again. Update Firefox to the latest release

DollyDe
DollyDe Question owner
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I updated to Firefox 20 and the problem is still occurring where I can check some e-mail and after a bit the Checking gets stuck or something and won't stop

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
DollyDe
DollyDe Question owner
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I have the Default theme but I am still having the problem! This is so frustrating after I read or delete e-mails for them to come back the next time I am on