Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I get my Firefox persona to work with the new version of Firefox?

  • 5 replies
  • 9 have this problem
  • 2 views
  • Last reply by John99

more options

Everything was working fine, then my computer automatically updated Firefox and my persona background disappeared. It's listed as enabled on the add-ons backgrounds under add-ons manager. I have Foxkeh tail wag. I went and reinstalled it but it still doesn't come on. I went to the firefox personas page and tried to install a different persona. NONE of them work now. How can I get my persona background back?

Everything was working fine, then my computer automatically updated Firefox and my persona background disappeared. It's listed as enabled on the add-ons backgrounds under add-ons manager. I have Foxkeh tail wag. I went and reinstalled it but it still doesn't come on. I went to the firefox personas page and tried to install a different persona. NONE of them work now. How can I get my persona background back?

Chosen solution

Make sure that you do not run Firefox in (permanent) Private Browsing mode.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"

When you are in Private Browsing mode then the persona is disabled and you get the default theme and a purple PB icon in the Firefox menu button or the right end side of the menu bar (tab bar on Linux) and "(Private Browsing)" appended to the title bar.

Read this answer in context 👍 6

All Replies (5)

more options

Chosen Solution

Make sure that you do not run Firefox in (permanent) Private Browsing mode.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"

When you are in Private Browsing mode then the persona is disabled and you get the default theme and a purple PB icon in the Firefox menu button or the right end side of the menu bar (tab bar on Linux) and "(Private Browsing)" appended to the title bar.

more options

Fixed! Thank you!

more options

Why can't we have a persona while private browsing...?? It worked in the previous version. I

more options

That is currently not possible.

  • bug 852295 - LW Themes do not display in Permanent Private Browsing mode post Per-Window PB

(please do not comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

more options

With History not saved type of Private Browsing that change does not yet seem to have made it on to the Beta Channel but it is now on Aurora.

You may not wish to upgrade to Aurora to get this feature but this does strongly suggest the feature will be on the Firefox 21 (or22) Release in a few weeks time.