Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Upon installation of Shackwave Flash update, recieved error message "failed to initialize". Redownloading installer from mozzilla leads to same result.

  • 1 reply
  • 4 have this problem
  • 3 views
  • Last reply by ideato

more options

Firefox prompts update for shockwave flash. Downloaded installer but repeatedly fails at 50%, reads "failed to initialize." Redownloading the installer leads to the same result.

Firefox prompts update for shockwave flash. Downloaded installer but repeatedly fails at 50%, reads "failed to initialize." Redownloading the installer leads to the same result.

All Replies (1)

more options

Hello, be sure that Firefox is closed (from File > Exit), before install Flash. Also be sure to run the Flash installer as Administrator (right-click: Run as ...) to get access rights for installing the files. Any luck ?


thank you