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I want to uninstall the yahoo toolbar permanently, but the "Extensions" manager is blank

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by GenaB

kookaburra02
kookaburra02
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I have read many support forums for how to uninstall the yahoo toolbar. Some suggested unchecking it in the "options" menu, which hides it but doesn't remove it permanently (which I have done). Others said the only way to remove it permanently is to go to "Add-ons manager", click on "Extensions", find the yahoo toolbar and delete it. Everyone has said that has worked for them. However, when I do this, the "Extensions" menu is blank. So I can't scroll down and find it because there is nothing there. So my questions is two-fold: why is my "Extensions" blank when others have said this work for them? And then how to I uninstall this blasted toolbar?

I have read many support forums for how to uninstall the yahoo toolbar. Some suggested unchecking it in the "options" menu, which hides it but doesn't remove it permanently (which I have done). Others said the only way to remove it permanently is to go to "Add-ons manager", click on "Extensions", find the yahoo toolbar and delete it. Everyone has said that has worked for them. However, when I do this, the "Extensions" menu is blank. So I can't scroll down and find it because there is nothing there. So my questions is two-fold: why is my "Extensions" blank when others have said this work for them? And then how to I uninstall this blasted toolbar?

Chosen solution

hello, this sounds like the files in your profile folder that store the information about your extensions might have become corrupted. please go to firefox > help > troubleshooting information > profile - show folder... then windows explorer should open up your profile folder. in there look for the files named extensions.ini, extensions.sqlite, extensions.sqlite-journal (and in some cases also extensions.txt, extensions.rdf). delete or rename those files and quit firefox, they will be regenerated the next time you launch firefox.

also see Corrupt extension files

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All Replies (3)

philipp
philipp
  • Moderator
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Chosen Solution

hello, this sounds like the files in your profile folder that store the information about your extensions might have become corrupted. please go to firefox > help > troubleshooting information > profile - show folder... then windows explorer should open up your profile folder. in there look for the files named extensions.ini, extensions.sqlite, extensions.sqlite-journal (and in some cases also extensions.txt, extensions.rdf). delete or rename those files and quit firefox, they will be regenerated the next time you launch firefox.

also see Corrupt extension files

kookaburra02
kookaburra02 Question owner
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Thank you. That worked. I also found a "Yahoo" folder in that file and deleted it, and the toolbar has vanished.

GenaB
GenaB
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I found the solution

I had installed another program, and it asked me about installing the Yahoo Toolbar, I said NO"", but when I went to open Firefox, there was the dumb toolbar. I searched in my computer, in the add-ons for Firefox and nothing, could not find it anywhere. What I found was if you reset your "Homepage" there it was. I just changed my homepage back to default. Apparently it is not a real toolbar...just re-directs your homepage. Go to 'Tools', 'Options', then under 'General' tab.