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Lost bookmarks

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

nigelhobbs1978
nigelhobbs1978
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Hi I have an urgent issue. Firefox has lost my bookmarks that were in my toolbar. I followed the instructions and restored. It said "Revert Bookmarks" so I clicked yes, it then came up with "Unable to process the backup file" and deleted all other bookmarks. I need these bookmarks to operate my business and urgently need them back!!! What could have caused this?

Thank you, Nigel

Hi I have an urgent issue. Firefox has lost my bookmarks that were in my toolbar. I followed the instructions and restored. It said "Revert Bookmarks" so I clicked yes, it then came up with "Unable to process the backup file" and deleted all other bookmarks. I need these bookmarks to operate my business and urgently need them back!!! What could have caused this? Thank you, Nigel

All Replies (2)

kobe
kobe
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Have you tried all your backups?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Sounds that your places.sqlite file is corrupted.

You can check for problems with the places.sqlite database file in the Firefox profile folder and if necessary delete all places files.