How to stop Firefox extension 'Shop Helper 0.91.32' from self installing?
Over the last several days the extension Shop Helper 0.91.32 appears on the Firefox browser extension list and creates hyperlinks in many webpages. I have disabled and/or removed this extension several times and it still reappears. 'Shop Helper' acts like a virus, but my Norton s'ware doesn't see or stop it.
Chosen solution
Hello JackHughes
also, check :
- in registry in the next key if you have something similar and delete it : HKEY_CURRENT_USER\Software\
- C:\Program Files\
- C:\Document and Settings\All Users\Application Data\
thank you
All Replies (5)
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- TDSSKiller - AntiRootkit Utility
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Did this fix your problems? Please report back to us!
Chosen Solution
Hello JackHughes
also, check :
- in registry in the next key if you have something similar and delete it : HKEY_CURRENT_USER\Software\
- C:\Program Files\
- C:\Document and Settings\All Users\Application Data\
thank you
What website did you first get this extension from?
No registry entrys were found Shop Helper was installed in C:\Program Files
deleting it solved the problem.
Thanks! jack
website origin is unknown--jack