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I have my setting for downloads on ask before downloading; however, MOzilla thinks they're so awesome that I need Firefox 23. the problem is that it interferes

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I have set my download on ask before downloading; however, I guess the program gets a little put off because it keeps asking and I keep saying "NO". Unfortunately, it takes it upon itself to download anyway. I love Firefox; however, I have been informed by my school where I teach online courses, that there are problems with Firefox 23 and our LMS. I DO NOT want to have to keep installing Firefox 22 throughout the semester. How can I get the damn browser to quit doing what it wants and pay attention to my settings? Thank you

I have set my download on ask before downloading; however, I guess the program gets a little put off because it keeps asking and I keep saying "NO". Unfortunately, it takes it upon itself to download anyway. I love Firefox; however, I have been informed by my school where I teach online courses, that there are problems with Firefox 23 and our LMS. I DO NOT want to have to keep installing Firefox 22 throughout the semester. How can I get the damn browser to quit doing what it wants and pay attention to my settings? Thank you

Chosen solution

When you want to update Firefox, you may need to change the app.update.channel value to release.

Read this answer in context 👍 1

All Replies (17)

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Try to following in Firefox:

  1. Go to about:config
  2. Find the app.update.auto string
  3. Change the value to false

Please report back soon.

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I had already made that change. I really don't want to have to use Internet Explorer or have to continuously install Firefox 22. Maybe this needs to be reported to Mozilla to let them know that they are overriding settings and forcing the installation of updates.

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In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:

  • Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.

Now, a new tab containing your troubleshooting information should open.

  • At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
  • Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!

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Please be advised that I just reinstalled V 22. Hopefully, it doesn't screw up what it is you're looking for. The file exceeds the limit for content on this forum. Let me know what can be deleted and I will submit it.

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I have removed my printer information to shorten the file.


 Application Basics
       Name
       Firefox
       Version
       22.0
       User Agent
       Mozilla/5.0 (Windows NT 5.1; rv:22.0) Gecko/20100101 Firefox/22.0
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       Microsoft .NET Framework Assistant
       0.0.0
       true
       {20a82645-c095-46ed-80e3-08825760534b}
       Amazon Browser Apps
       3.0.20121129
       false
       abb@amazon.com
       DVDVideoSoft YouTube MP3 and Video Download
       4.2.1.9
       false
       {ACAA314B-EEBA-48e4-AD47-84E31C44796C}
       RealDownloader
       1.3.1
       false
       {DAC3F861-B30D-40dd-9166-F4E75327FAC7}
       Skype Click to Call
       6.11.0.13348
       false
       {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
       Test Pilot
       1.2.2
       false
       testpilot@labs.mozilla.com
 Important Modified Preferences
     Name
     Value
       accessibility.typeaheadfind.flashBar
       0
       browser.cache.disk.capacity
       1048576
       browser.cache.disk.smart_size.enabled
       false
       browser.cache.disk.smart_size.first_run
       false
       browser.cache.disk.smart_size_cached_value
       1048576
       browser.history_expire_days.mirror
       180
       browser.places.importBookmarksHTML
       false
       browser.places.smartBookmarksVersion
       4
       browser.search.update
       false
       browser.search.useDBForOrder
       false
       browser.startup.homepage
       http://www.ighome.com/?t=64267
       browser.startup.homepage_override.buildID
       20130618035212
       browser.startup.homepage_override.mstone
       22.0
       browser.tabs.warnOnClose
       false
       dom.disable_open_during_load
       false
       dom.ipc.plugins.enabled.npmywebs.dll
       false
       dom.mozApps.used
       true
       dom.w3c_touch_events.expose
       false
       extensions.lastAppVersion
       22.0
       font.internaluseonly.changed
       true
       gfx.blacklist.suggested-driver-version
       10.6
       network.cookie.lifetimePolicy
       2
       network.cookie.prefsMigrated
       true
       places.database.lastMaintenance
       1378564342
       places.history.expiration.transient_current_max_pages
       53646
       places.history.expiration.transient_optimal_database_size
       85832990
       places.last_vacuum
       1373218028
       plugin.disable_full_page_plugin_for_types
       application/pdf
       plugin.importedState
       true
       plugin.state.java
       2
       plugin.state.np32dsw
       0
       plugin.state.npamazonmp3downloaderplugin
       0
       plugin.state.npdeployjava
       0
       plugin.state.npdlplugin
       0
       plugin.state.npdrmv
       0
       plugin.state.npdsplay
       0
       plugin.state.npfunweb
       0
       plugin.state.npgcplugin
       0
       plugin.state.npgoogleupdate
       0
       plugin.state.npmozcouponprinter
       0
       plugin.state.npoff
       0
       plugin.state.nppdf
       2
       plugin.state.nppl
       0
       plugin.state.npqtplugin
       0
       plugin.state.nprndlchromebrowserrecordext
       0
       plugin.state.nprndlhtml5videoshim
       0
       plugin.state.nprndlpepperflashvideoshim
       0
       plugin.state.nprpplugin
       0
       plugin.state.npwmsdrm
       0
       plugin.state.npwpf
       0
       print.print_printer
       WorkForce 520(Network)
       privacy.clearOnShutdown.cookies
       false
       privacy.clearOnShutdown.downloads
       false
       privacy.clearOnShutdown.formdata
       false
       privacy.clearOnShutdown.history
       false
       privacy.cpd.downloads
       false
       privacy.cpd.formdata
       false
       privacy.cpd.history
       false
       privacy.cpd.sessions
       false
       privacy.donottrackheader.enabled
       true
       privacy.sanitize.migrateFx3Prefs
       true
       privacy.sanitize.promptOnSanitize
       false
       privacy.sanitize.sanitizeOnShutdown
       true
       privacy.sanitize.timeSpan
       0
       security.warn_viewing_mixed
       false
       storage.vacuum.last.index
       1
       storage.vacuum.last.places.sqlite
       1378318428
   user.js Preferences
   Your profile folder contains a
     user.js file, which includes preferences that were not created by Firefox.
 Graphics
       Adapter Description
       ATI Radeon HD 2400 XT
       Adapter Drivers
       ati2dvag
       Adapter RAM
       Unknown
       Device ID
       0x94c1
       Direct2D Enabled
       Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
       DirectWrite Enabled
       false (0.0.0.0)
       Driver Date
       3-24-2008
       Driver Version
       8.471.5.0
       GPU #2 Active
       false
       GPU Accelerated Windows
       0/1 Basic Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
       Vendor ID
       0x1002
       WebGL Renderer
       Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
       AzureCanvasBackend
       skia
       AzureContentBackend
       none
       AzureFallbackCanvasBackend
       cairo
 JavaScript
       Incremental GC
       true
 Accessibility
       Activated
       false
       Prevent Accessibility
       0
 Library Versions
       Expected minimum version
       Version in use
       NSPR
       4.9.6
       4.9.6
       NSS
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC
       NSSSMIME
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC
       NSSSSL
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC
       NSSUTIL
       3.14.3.0
       3.14.3.0
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That is weird? If you followed the steps above, the details should report just fine.

All I need is a list of all installed extensions, and modified preferences.

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For future reference, installing the SUMO Troubleshooter add-on, will post all browser information automatically for you.

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Extensions

Microsoft .NET Framework Assistant0.0.0true{20a82645-c095-46ed-80e3-08825760534b} Amazon Browser Apps3.0.20121129falseabb@amazon.com VDVideoSoft YouTube MP3 and Video Download4.2.1.9false{ACAA314B-EEBA-48e4-AD47-84E31C44796C} RealDownloader1.3.1false{DAC3F861-B30D-40dd-9166-F4E75327FAC7} Skype Click to Call6.11.0.13348false{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}Test Pilot1.2.2falsetestpilot@labs.mozilla.com

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Everything you posted above looks fine.

Some anti-virus programs will update programs automatically. Do you have a setting like that on your current anti-virus program?

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I use AVG 2013 and I don't believe there is that option. At least, I'm not seeing it. It kind of sounds like you're stumped as well.

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I actually am stumped, but I think that I can figure it out.

I remember someone else on the forum had an identical issue.
I will try to find the page.

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Take your time. I'm hitting the shower for bed. I'll check back in tomorrow morning. Thanks for all your help.

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Try the following:

  1. Go to about:config
  2. Find the string app.update.channel
  3. Change the value to 0
  4. Find the string app.update.enabled
  5. Change the value to false

If this doesn't work, change the app.update.channel value back to release and the app.update.enabled value back to true.

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    Your profile folder contains a

     user.js file, which includes preferences that were not created by Firefox.

What's in that user.js file?


app.update.auto doesn't appear in your list of important modified preferences, not sure if that isn't considered "important" or not.

IMO, app.update.enabled needs to be set to false to turn off Firefox program updates. The other app.update. ... should be left at their default value - they don't have a direct effect on turning off Firefox program updates.

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It worked. No more Firefox 23 until I say so. Thank you for all the time and energy you expended on this issue. Computer Whiz, you're a charm!

the-edmeister, Computer Whiz had already solved the problem. I didn't need to work with yours. Sorry.

Modified by csummerfield

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Chosen Solution

When you want to update Firefox, you may need to change the app.update.channel value to release.

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Most likely your LMS trips the mixed active content blocker in Firefox 23, suppressing insecure content in secure pages and displaying a shield icon in the address bar to the left of the URL. This article describes that feature in more detail: Mixed content blocking in Firefox

You can disable that feature until the school gets its security act together. Well, actually, you'll have to disable it after the upgrade, since it wasn't turned on in Firefox 22.

This is not a site-specific setting, it's global. Hopefully in the future there will be a way to only disable it for particular sites.

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the search box above the list, type or paste mixed and pause while the list is filtered

(3) Double-click the security.mixed_content.block_active_content to toggle its value from true (default value) to false.

You probably need to reload any already loaded page to get the missing content.

Assuming that works, please pass it on to your school so they can get the word out. If there is some other problem, it would be helpful to know what it is.