Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Save Session Error, Please help!

  • 10 replies
  • 7 have this problem
  • 1 view
  • Last reply by cor-el

more options

I see that my session file is saved long time ago. Why is that? I'm using Windows 7 x64, also use hibernate function very often.

So how to force Firefox to save session NOW / How to manually hardcore save session?

I already tried to do the following:

- go to about:config page and change the time period, but noting happened after that;

- also installed session manager add-on that can not save session too - the screen with error is provided here: http://www67.zippyshare.com/v/71609161/file.html

PLEASE HELP WITH THAT BEFORE BROWSER CRASH!

I see that my session file is saved long time ago. Why is that? I'm using Windows 7 x64, also use hibernate function very often. So how to force Firefox to save session NOW / How to manually hardcore save session? I already tried to do the following: - go to about:config page and change the time period, but noting happened after that; - also installed session manager add-on that can not save session too - the screen with error is provided here: http://www67.zippyshare.com/v/71609161/file.html PLEASE HELP WITH THAT BEFORE BROWSER CRASH!

All Replies (10)

more options

There is more than 2 GB of RAM free, also more than 20 GB available disk space on C:\

more options

The sessionstore.js file should be updated regularly, as often as every 15 seconds if you are very active. Are you saying yours is not getting updated at all?

By the way, if you do not see the .js extension, you may need to turn on viewing of file extensions. See this Microsoft support article for the steps: http://support.microsoft.com/kb/865219.

more options

For anyone visiting this thread who doesn't know the folder to check, you can access it from the Troubleshooting Information page. Either:

  • Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table, click the "Show Folder" button. For quickest reading, switch the view from icons to details, if it doesn't come up that way automatically.

more options

I'm saying that my sessionstore.js was not updated at all for hours, for half a day... for a whole day... Then I tried to change the interval for updating the sessionstore.js file but nothing happened, nothing waked up maybe the broken service.

However it crashed before 30 mins with sessionstore file from this morning. CRAP... Is there are any file size restrictions for sessionstore.js which I can edit somewhere somehow?

Also I see that there is a file which is .bak file that contains some kind of back up for sessionstore.js, but it was at the same position as sessionstore.js, also It is maybe generated by some of the addons I installed trying to force browser to save session somehow, I don't know...

I tried to rename sessionstore.BAK to .js and the sessions was from this morning, nothing updated at all.

Can you say something more about the error log given by the session manager addon?

Modified by chkr0v

more options

You can use this startup setting to make Firefox create a sessionstore.js file more often:

  • Tools > Options > General > Startup: "When Firefox Starts": "Show my windows and tabs from last time"
more options

The error message sounds serious, but I've never seen it before.

When I search for some of the terms, I find various threads about a Firefox bug and what might trigger it. I don't see an obvious solution, but maybe these will give you some ideas:

Edit: fixed first link

Modified by jscher2000 - Support Volunteer

more options

You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox profile folder that store session data.

Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox profile folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).

more options

Also what I have noticed is that Firefox starts to use higher CPU and higher RAM capacity when working all day long without exit, but as I said I use hibernate functionality in the OS, so I won't look at the sessionstore.js and quit each time I found it's not updated...

Maybe the RAM limit in FF? is the key for my problem. It seems my problem is close to the one mentioned in this link http://forums.mozillazine.org/viewtopic.php?p=11668505

However, the problem is not solved.

more options

If it works then yes helpfull

more options

We have seen reports that Advanced SystemCare might possibly cause issues with session restore among other issues.
So if you have this software then you can consider to uninstall it.