Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Trying to access ADP site, it's a secured site, but after clicking a specific link where displays a frae, it doesn't show the contents.

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

tmathew98
tmathew98
more options

I use ADP site to see payslips, most pages under ADP site work fine; however, the payslip page won't come up right. A little bit of the page appears but the frame in the middle of the page is blank.

I use ADP site to see payslips, most pages under ADP site work fine; however, the payslip page won't come up right. A little bit of the page appears but the frame in the middle of the page is blank.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If content is missing or otherwise not working then check if there is a shield icon on the left end of the location bar before the "Site Identity Button" (globe/padlock) on the location bar indicating that mixed content is blocked.

You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.