Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My download is taking forever. is this normal?

  • 2 replies
  • 6 have this problem
  • 5 views
  • Last reply by FredMcD

LillyMartz44
LillyMartz44
more options

I have an HP computer with windows 8 and I am currently downloading firefox. Its taking awhile now is this normal?

I have an HP computer with windows 8 and I am currently downloading firefox. Its taking awhile now is this normal?

All Replies (2)

philipp
philipp
  • Moderator
more options

hello LillyMartz44, depending on your connection speed it shouldn't take longer as a few seconds to 2-3 minutes. in case you're having problems with the standard-installer, please try the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/

FredMcD
FredMcD
more options

Check with your provider about how fast your service is and ask them to test the line.