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My firefox keep crashing despite resetting. Can you trace the problem for me to see what causing the crash

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

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bp-3f4bb08d-89f6-43ab-a93e-6f1ed2140314 14/03/2014 12:43 
9806af78-801a-40f5-a6de-9f68ab5f14d6 13/03/2014 15:01 
bp-ee689087-5526-4abb-8912-5e4e32140313 13/03/2014 13:31 
bp-b078ef78-f5e1-4a34-9d8a-797fd2140313 13/03/2014 12:39 
bp-310a31d5-50e2-4853-ad42-4d7232140309 10/03/2014 02:27 
<pre><nowiki>bp-3f4bb08d-89f6-43ab-a93e-6f1ed2140314 14/03/2014 12:43 9806af78-801a-40f5-a6de-9f68ab5f14d6 13/03/2014 15:01 bp-ee689087-5526-4abb-8912-5e4e32140313 13/03/2014 13:31 bp-b078ef78-f5e1-4a34-9d8a-797fd2140313 13/03/2014 12:39 bp-310a31d5-50e2-4853-ad42-4d7232140309 10/03/2014 02:27 </nowiki></pre>

Modified by cor-el

All Replies (2)

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You have some weird things in your profile, maybe try scanning for malware: Troubleshoot Firefox issues caused by malware

After that, try updating your graphics drivers Upgrade your graphics drivers to use hardware acceleration and WebGL

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There are a lot of Avast (9.0.2013.292) files showing the the modules list of the crash report, so you may want to check the settings there and make sure to update to the latest version.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if this helps.