Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

keyboard does not type correct charcters

  • 1 reply
  • 1 has this problem
  • 29 views
  • Last reply by cor-el

more options

I am typing this on Word because when I type in Firefox (it only appears to be in Firefox) random characters are displayed instead of the character typed. For example if I type "qwerty" I get the following characters "asdfgh" if I try to repeat " qwerty" then I get "#zxcvb". I have tried to run in safe mode and also tried to reset Firefox,I have have also tried a different keyboard but nothing seems to work!

I am typing this on Word because when I type in Firefox (it only appears to be in Firefox) random characters are displayed instead of the character typed. For example if I type "qwerty" I get the following characters "asdfgh" if I try to repeat " qwerty" then I get "#zxcvb". I have tried to run in safe mode and also tried to reset Firefox,I have have also tried a different keyboard but nothing seems to work!

Chosen solution

This issue can be caused by the Anti-Keylogger in ZoneAlarm, so you can disable this feature until ZoneAlarm has released an update.

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

This issue can be caused by the Anti-Keylogger in ZoneAlarm, so you can disable this feature until ZoneAlarm has released an update.