Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

New version of Thunderbird (24.5) does not download e-mail -

ectrimble
ectrimble
more options

When prompted to get mail, says it's connected to gmail or other server, does not send log-in info, does not retrieve messages.

What is happening, how can I correct this?

When prompted to get mail, says it's connected to gmail or other server, does not send log-in info, does not retrieve messages. What is happening, how can I correct this?

All Replies (1)

user01229325
user01229325
more options

Check to see if your firewall is blocking Thunderbird after the upgrade. I have had two people fix this problem by resetting their firewall to Allow for Thunderbird.