Firefox Community Forum

Hi,

I recently recovered my Lenovo laptop and when I sign in my Mozilla account again, nothing happens - no bookmarks, passwords, history etc. are imported. I'm not sure if it's important to mention, but I had to recover my password, in order to sign in after the recovery of my laptop.

When I look at the history of my account, it looks as if it starts on the day I recovered my laptop. I am, however, pretty sure that I use the right sign-in e-mail address.

Is there any way I (or someone from the Mozilla support?) could search with my IP address or the name of my device to find out in which account any history appears prior to the day of my recovery?

Any help would be very much appreciated as I have lost a very big amount of data...

Thank you in advance!

Best, Paris

Firefox Relay appears to be an awesome service, and I'm greatly appreciative that Mozilla provides it.

My issue is as follows; in addition to being associated with my Mozilla account, my primary email address is linked to my financial, healthcare, and employment interests. All of my other activities that result in the generation of marketing emails are linked to a secondary email address.

Is there a means of linking Firefox Relay to my secondary email address other than creating a separate Mozilla account for that secondary email address?

Thanking (the collective) you in advance

I used to play World of Tank and look at YouTube on my second screen. Everything went smooth untill this week. YouTube on Firefox on my second screen is lagging or freezing. I tried Opera, I tried Edge it worked fine, but with Firefox, it is no more possible to play YouTube on my second screen while playing. It is not a matter of graphic hardware as this issue only happen with Firefox. I tried to deactivate every module and to reinstall Firefox (either the Beta version) but still got the same lagging and freeze on YouTube. Do you need anything that can help you to investigate this issue, this is really terribly frustrating and boring.

Best regards Patrick / Darkiger

I've synced all my data (including add-ons, passwords, bookmarks, etc) to my firefox binded account on fedora linux then change my linux distro and re-setup firefox on Manjaro KDE, login and etc

found out that everything synced but my previous add-ons and open tabs are gone for good I've so many opened tabs are my custom add-ons settings on so many add-ons for personal preferences are gone

I've faced this many times but I thought somehow these days firefox might have fixed these issues but i'm so sad that all my important data are gone :(

I'm using firefox only just for sync+privacy for hassle free setup again and again over many devices otherwise i prefer tor for much anonymity and privacy

PLEASE, YOU GUYS CONSIDER WORKING ON SYNCHRONIZATION FEATURES SPECIFICALLY <ADD-ONS> AND <OPEN TABS>

thanks for reading and pl igonre my english errors

OK seems mozilla will continue support for firefox 115.20.0esr on my WIN7 machine, but not my 115.20.0esr on my Ubuntu 24.04lts machine after next month - why? (128esr and 135 are both unstable on my laptop's Ubuntu 24.04.2lts for some reason - constantly crashes, freezes up req. cold boot, or just logs me out - pain in the... even after upgrading 2Gb RAM to 4Gb)

OK seems I can upgrade (don't know why they keep calling it 'update') my Ubunut 24.04lts machine's firefox 115.20.0esr to firefox 128.3.0esr, but not on my WIN7 machine -why?

i.e. why does firefox give preferential treatment to WIN7 for 115esr, and preferential treatment to LINUX for 128esr ... why not both OS's on both "esr's"

...makes me go: hmmmmmm ;-\

I have been unable to access Yahoo Mail for a week now. When I attempt to sign on I get this message "Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later."

I have no problem when I sign in with Google.

When trying to read a download,half the page is covered with a little pen scrolling across the page covering the text. Is this a Firefox issue and only Firefox as can't shut it off? Don't know how it got ON.