Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Thunderbird Intermittent freezing of "Reply" or "Send Message" from address book .

  • 답글 없음
  • 0 이 문제를 만남
more options

I am running an HP desktop under Linux Mint, and my installation of TB works flawlessly. My wife's install on a Lenovo ThinkPad T530, again running Mint, periodically, and at random intervals, suddenly stops working to replies to incoming emails. The incoming mail always works perfectly, but if one hits Reply to a message, a screen opens, with the message being replied to, properly displayed, but the Subject field frozen, and the text window to enter the reply equally frozen. When in this condition, attempts to send a new message to the sender, by going through the Address Book, choosing the recipient by name and then Write, has exactly the same issue - frozen input fields. The only resolution is to reboot the computer, when it all works normally until the next random freeze. (Closing TB and reopening it does not fix it.) Mint takes charge of updates of TB, and we have kept all updates up to date, as well as Mint itself, so I do not think this is an update issue. (We currently have TB 115.16.0esr) The problem happens only on the older Lenovo ThinkPad laptop, not on my HP desktop. Anything further I can add to document the situation? Any ideas, (other than "Reboot whenever it happens", (anywhere from a day or two, to weeks))?

I am running an HP desktop under Linux Mint, and my installation of TB works flawlessly. My wife's install on a Lenovo ThinkPad T530, again running Mint, periodically, and at random intervals, suddenly stops working to replies to incoming emails. The incoming mail always works perfectly, but if one hits Reply to a message, a screen opens, with the message being replied to, properly displayed, but the Subject field frozen, and the text window to enter the reply equally frozen. When in this condition, attempts to send a new message to the sender, by going through the Address Book, choosing the recipient by name and then Write, has exactly the same issue - frozen input fields. The only resolution is to reboot the computer, when it all works normally until the next random freeze. (Closing TB and reopening it does not fix it.) Mint takes charge of updates of TB, and we have kept all updates up to date, as well as Mint itself, so I do not think this is an update issue. (We currently have TB 115.16.0esr) The problem happens only on the older Lenovo ThinkPad laptop, not on my HP desktop. Anything further I can add to document the situation? Any ideas, (other than "Reboot whenever it happens", (anywhere from a day or two, to weeks))?

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.