Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I have installed FIrefox Beta 33 and it crashes all the time. PIECE OF JUNK! How do I install earlier version without it updating to 33

  • 1 eyano
  • 9 eza na bankokoso oyo
  • 77 views
  • Eyano yasuka ya CoryMH

pnickel
pnickel
more options

Istart to complete any type of information on a form and it hangs up. I have to use task manager to end program and try again. Did not have this problem until I installed 33 beta. I tried to install earlier version but it keeps updating to 33. How do I fix?

Istart to complete any type of information on a form and it hangs up. I have to use task manager to end program and try again. Did not have this problem until I installed 33 beta. I tried to install earlier version but it keeps updating to 33. How do I fix?

All Replies (1)

CoryMH
CoryMH
more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.