Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

The operation can't be completed because the item "Firefox" is in use.

  • 3 biyano
  • 2 eza na bankokoso oyo
  • 11 views
  • Eyano yasuka ya cor-el

more options

Every time I try to download the newest version of Firefox on my mac I get the following error:

"The operation can't be completed because the item "Firefox" is in use."

I close out Firefox and still get this error. I've tried this like 100 times and can't figure out how to fix it. Help!

I have Mac OS X v. 10.6.8

Every time I try to download the newest version of Firefox on my mac I get the following error: "The operation can't be completed because the item "Firefox" is in use." I close out Firefox and still get this error. I've tried this like 100 times and can't figure out how to fix it. Help! I have Mac OS X v. 10.6.8

Solution eye eponami

Download the full Firefox installer and save the file to the desktop
https://www.mozilla.org/en-US/firefox/all.html

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (3)

more options
more options

Got the same error message when I tried that.

more options

Solution eye oponami

Download the full Firefox installer and save the file to the desktop
https://www.mozilla.org/en-US/firefox/all.html

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.