Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

firefox won't connect. uninstalled and reinstalled. still not working after firefoxupdate. IE works now what?

  • 2 biyano
  • 4 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya Barnetta

Barnetta
Barnetta
more options

Unable to Connect message appears for every website. IE works fine. I believe the problem has something to do with the Firefox update notification I got this morning. I uninstalled/reinstalled Firefox and the problem persists. I tried the restart without add-ons, still doesn't work. What's next?

Unable to Connect message appears for every website. IE works fine. I believe the problem has something to do with the Firefox update notification I got this morning. I uninstalled/reinstalled Firefox and the problem persists. I tried the restart without add-ons, still doesn't work. What's next?

Solution eye eponami

hello Barnetta, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.

Fix problems connecting to websites after updating Firefox

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (2)

philipp
philipp
  • Moderator
more options

Solution eye oponami

hello Barnetta, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.

Fix problems connecting to websites after updating Firefox

Barnetta
Barnetta Nkolo motuna
more options

Barnetta said

Unable to Connect message appears for every website. IE works fine. I believe the problem has something to do with the Firefox update notification I got this morning. I uninstalled/reinstalled Firefox and the problem persists. I tried the restart without add-ons, still doesn't work. What's next?

Well I think the firefox update messed with my security program and things needed to be uninstalled/reinstalled. It might be a good idea for new Firefox updates not to be so troublesome for the user. Not everyone is interested or skilled in fiddling with programs etc. tiresome.