Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Why can I not send email fron one of my accounts?

  • 2 biyano
  • 3 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya Rivercoon

Rivercoon
Rivercoon
more options

A few days ago one of my email accounts lost the ability to send in Thunderbird. It can receive email to this address and my other accounts (including another from the same ISP) work just fine. Also if I go to my ISPs web site and log in to the email account there I can send email. It is only when using Thunderbird that it has a problem. My ISPs support desk helped me go through my settings for the account and I even deleted it and re-entered it from scratch inside Thunderbird but it still can not send. It just keeps timing out when it tries connecting to the SMTP server.

I am using Thunderbirs 31.6.0 running under Windows 7.

A few days ago one of my email accounts lost the ability to send in Thunderbird. It can receive email to this address and my other accounts (including another from the same ISP) work just fine. Also if I go to my ISPs web site and log in to the email account there I can send email. It is only when using Thunderbird that it has a problem. My ISPs support desk helped me go through my settings for the account and I even deleted it and re-entered it from scratch inside Thunderbird but it still can not send. It just keeps timing out when it tries connecting to the SMTP server. I am using Thunderbirs 31.6.0 running under Windows 7.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

tried it without anti virus email scanning yet? Turn it off reboot and see if that helps.

Rivercoon
Rivercoon Nkolo motuna
more options

Matt said

tried it without anti virus email scanning yet? Turn it off reboot and see if that helps.

Yup, tried that. Turning off both virus protection and firewall didn't seem to help.