Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I took Mozilla Firefox off my computer and now I am trying to download the new copy and it always gets interrupted. what should I do?

  • 3 biyano
  • 5 eza na bankokoso oyo
  • 12 views
  • Eyano yasuka ya bberens2015

bberens2015
bberens2015
more options

I took Mozilla Firefox off and now I cannot seem to restore it. Message (while downloading) says download interrupted.

I took Mozilla Firefox off and now I cannot seem to restore it. Message (while downloading) says download interrupted.

Solution eye eponami

does downloading from

Http://ftp.mozilla.org/pub/firefox/releases/37.0.1/win32/en-US/ work, have you tried IE for downloading it, its best feature is of course downloading Firefox.


or u may Try deleting the program directory and installing again.

If it is not successful, delete program directories again. Then download and install an older version of Firefox from here https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/

If installing an older version of Firefox worked, please update Firefox AS SOON AS YOU OPEN THE BROWSER.

Please report back soon.

WARNING: Removing folders/files can cause damage to other programs and the Windows operating system. use caution when manually deleting folders/files.

WARNING: Always use caution when downloading content from the internet. I will take no responsibility for any damage caused by a download. Download at your own risk!

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (3)

user633449
user633449
more options

Try the download from https://www.mozilla.org/en-US/firefox/all/, let me know if that works.

I'm curious as to why you removed Firefox in the first place?

rahuldecoded
rahuldecoded
more options

Solution eye oponami

does downloading from

Http://ftp.mozilla.org/pub/firefox/releases/37.0.1/win32/en-US/ work, have you tried IE for downloading it, its best feature is of course downloading Firefox.


or u may Try deleting the program directory and installing again.

If it is not successful, delete program directories again. Then download and install an older version of Firefox from here https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/

If installing an older version of Firefox worked, please update Firefox AS SOON AS YOU OPEN THE BROWSER.

Please report back soon.

WARNING: Removing folders/files can cause damage to other programs and the Windows operating system. use caution when manually deleting folders/files.

WARNING: Always use caution when downloading content from the internet. I will take no responsibility for any damage caused by a download. Download at your own risk!

Ezalaki modifié na James

bberens2015
bberens2015 Nkolo motuna
more options

Thank you, thank you, thank you. I hate when I delete something or try to fix something on my computer and many problems instead. You guys really saved the day. God Bless You All

Becky Berens