Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

when I try to open an excel attachment, it will not open and states that "excel has stopped working."

  • 3 biyano
  • 1 eza na nkokoso oyo
  • 16 views
  • Eyano yasuka ya FredMcD

gjmfim99
gjmfim99
more options

When I try to open an excel attachment,. I get the response shown in the attachments. If I have a word document (doc or docx) attachment, it works fine. I don't know what to do.

Jerry

When I try to open an excel attachment,. I get the response shown in the attachments. If I have a word document (doc or docx) attachment, it works fine. I don't know what to do. Jerry
Bafoto sur écran jointes

All Replies (3)

FredMcD
FredMcD
more options

This may be a Windows problem

Type about:preferences#applications<enter> in the address bar. What is listed for excel?

Check excel for updates.

gjmfim99
gjmfim99 Nkolo motuna
more options

It shows excel as the application.

FredMcD
FredMcD
more options

Download excel Full Installer Uninstall excel from your computer After, reboot the computer. Then run the full installer.