Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox crashes at startup

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya cor-el

Lredder
Lredder
more options

Firefox updated to 40.0.2 and now will not start. I have uninstalled and reinstalled multiple times.

The lastest crash id is: Crash ID: bp-c43ae8e8-4483-4753-af4d-198622150817

Firefox updated to 40.0.2 and now will not start. I have uninstalled and reinstalled multiple times. The lastest crash id is: Crash ID: bp-c43ae8e8-4483-4753-af4d-198622150817

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This is possibly a problem with "Websense Endpoint" software. You can try to disable or uninstall this software for now until there is an update that addresses this issue.

  • bug 1181091 - Firefox 40 crashes on startup [@ @0x0 | ScopedXPCOMStartup::~ScopedXPCOMStartup() ]

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html