Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Thunderbird startup get unresponsive script error CAUSE: antivirus?

  • 4 biyano
  • 2 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya Wayne Mery

tom_foolerly
tom_foolerly
more options

Every time I start Thunderbird I get the following error:

Warning: Unresponsive script

Script: chome://messenger/content/mailWindows.js171

I check Stop script and Don't ask me again, but it comes up every time start Thunderbird. This is a clean installation. Screens attached.

Every time I start Thunderbird I get the following error: Warning: Unresponsive script Script: chome://messenger/content/mailWindows.js171 I check Stop script and Don't ask me again, but it comes up every time start Thunderbird. This is a clean installation. Screens attached.
Bafoto sur écran jointes

Ezalaki modifié na Wayne Mery

All Replies (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

what anti virus? It is the usual cause here.

tom_foolerly
tom_foolerly Nkolo motuna
more options

Running and have been running McAfee for years

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

McAfee has a long reputation for hangs, slow performance and general instability. See https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee for workarounds and notes on McAfee.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Tom, See https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems for a longer list of performance issues to investigate

Did you solve your problem??