Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

My junk mail folder disappears every time Thunderbird is started.

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 15 views
  • Eyano yasuka ya Matt

brbstellar
brbstellar
more options

I change the Junk options each time to get back the junk mail folder. However, when I start Thunderbird it is removed and I have to go back to options for junk mail and reselect the junk mail folder. This just started happening a couple of days ago.

I change the Junk options each time to get back the junk mail folder. However, when I start Thunderbird it is removed and I have to go back to options for junk mail and reselect the junk mail folder. This just started happening a couple of days ago.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

To diagnose problems with Thunderbird, try the following:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.