When I am writing a long message, sometimes 'Attaching' appears bottom left - why?
When I am writing a long message, sometimes 'Attaching' appears bottom left and then the email 'hangs' and cannot be sent, even though there are no attachments -why?
My only solution has been to highlight, copy and paste my text into a fresh email and then send it. Works every time! Then I need to delete the original email.
This problem only seems to happen when I am replying to emails received, not when I am writing from scratch.
Anyone know how to stop this happening?
Solution eye eponami
The issue is when the auto save to drafts saves, it also attaches images. One of the issues here is if the images are remote there can be issues with anti virus programs. Likewise there is a temp file created and that to can cause anti virus issues.
Tanga eyano oyo ndenge esengeli 👍 1All Replies (9)
Do the messages you're replying to have signatures, particularly with included images?
Zenos - Yes, thinking about it, I think they do. Not necessarily with images, but with styled lettering or graphics, so it comes to the same thing. If that is causing it, how does my 'fix' get around it and still send back a copy of the original with all its graphics intact? It seems that the 'attaching' thing only starts after a certain time has passed, and by writing a new reply and copying my text into it quickly I get over the problem and manage to send it without the 'attaching' thing starting.
I've been told that having a local copy of the original message (I think that means one shifted into the Local Folders account) helps with this, though I'm not too convinced. I believe that the thinking is that storing it locally forces the attached parts to be downloaded too. This might make sense if the original message contained a link to a Web server that hosted the image, rather than it being encoded into the message itself.
With my own colleagues, who apparently don't see the idiocy in copying our huge ugly company sig back and forth to each other, I just delete the damn thing from my replies. When I think about it soon enough, I take care to reply in plain text mode too.
That sounds quite a good approach - having the local copy. I'll try it. (Still can't understand why my dodge gets round it, but it works, as yours probably does too)
Solution eye oponami
The issue is when the auto save to drafts saves, it also attaches images. One of the issues here is if the images are remote there can be issues with anti virus programs. Likewise there is a temp file created and that to can cause anti virus issues.
Brilliant, Matt! Many thanks. I think my way around it will probably remain the easiest solution for me, but it is useful to know why it is happening.
I figured that, but it is an annoying bug. I can't see antivirus having anything to do with it? The problem is that TB compose seems to "lose" images from the email replied to. And strangely, not all images, often only one when deleted will resolve the problem. It doesn't lose new attachments unless they are moved from their original location before the email is sent. It looks to me as though the original email location reference, is the problem. Any solution in the pipeline? However deleting each single logo in a long email thread to find which it is, is extremely annoying and destroys the authenticity of the thread. My workaround is to copy paste the text and re-insert the attachments into a fresh reply.
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I have this problem also and yes it does seem only to occur when replying to other messages. But these messages do not have graphics in the signature. What else could it be?
Janet1593 said
I have this problem also and yes it does seem only to occur when replying to other messages. But these messages do not have graphics in the signature. What else could it be?
Have you turned off the auto save feature?