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Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

my husband passed away in 2014, he has all the passwords and stuff, plus i no longer has charter.com. i really would like to get in to my email here. but cant.

Tessie
Tessie
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well, my husband Kenneth was the computer whiz. He tried to show me how to do these things. He did everything to where i don't have to worry about passwords, but unfortunately he passed away. Now that I moved, I lost Charter and cannot get in to get my current email in my laptop. It is asking me to change my email address, but that would be fatal because all of my contacts knows teetah78@gmail.com as my only email address.

Please help me!

well, my husband Kenneth was the computer whiz. He tried to show me how to do these things. He did everything to where i don't have to worry about passwords, but unfortunately he passed away. Now that I moved, I lost Charter and cannot get in to get my current email in my laptop. It is asking me to change my email address, but that would be fatal because all of my contacts knows teetah78@gmail.com as my only email address. Please help me!

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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If your Thunderbird is set up to work directly with Gmail, then it shouldn't matter which service provider you use to get your email (Charter, Comcast, AT&T, etc.). Don't change your email address in Thunderbird.

If you get on the internet normally, skip over any messages in your browser about email, and then open Thunderbird, does Thunderbird give you any error messages? Please be as specific as possible.