Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

No matter what I do I get the message, your computer must be restarted

  • 3 biyano
  • 2 eza na bankokoso oyo
  • 11 views
  • Eyano yasuka ya Toad-Hall

more options

The Thunderbird icon has changed to a file icon. It said to reboot, I did it three times. No matter what I do with Thunderbird it says: Your computer must be restarted to complete a previous upgrade of Thunderbird. I was going to uninstall and reinstall but the same message comes up. I also tried a few things from a similar post but nothing.

The Thunderbird icon has changed to a file icon. It said to reboot, I did it three times. No matter what I do with Thunderbird it says: Your computer must be restarted to complete a previous upgrade of Thunderbird. I was going to uninstall and reinstall but the same message comes up. I also tried a few things from a similar post but nothing.

All Replies (3)

more options

TRy this: Close all applications & re-boot the computer. Shut down any Anti Virus applications. Clear the Windows Temp files & cache from the browser where you Downloaded Thunderbird.exe.

Download a new copy of the (.exe), latest version from :

Delete the application folder in C:\Program Files\Mozilla Thunderbird. Run the installer. Re-start your AV app.

more options

Thank you for your help. Your directions worked and I'm running once again.

more options

Good to hear all is now working as expected.