Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Got error message after agreeing to update Firefox on a Dell laptop

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya philipp

more options

Message goes like this:

XUL Runner Platform version '48.0.2' is not compatible with min version >=44.0.2 max version <44.0.2

Firefox will not open--help!

Message goes like this: XUL Runner Platform version '48.0.2' is not compatible with min version >=44.0.2 max version <44.0.2 Firefox will not open--help!

Solution eye eponami

hi DavidBea, that looks like some files got corrupted there. does it work if you download the full offline installer for firefox 48.0.2 from https://www.mozilla.org/en-US/firefox/all/ and install it on top of your current installation?

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (1)

more options

Solution eye oponami

hi DavidBea, that looks like some files got corrupted there. does it work if you download the full offline installer for firefox 48.0.2 from https://www.mozilla.org/en-US/firefox/all/ and install it on top of your current installation?