Why can't you fix having to refresh Firefox every time I open it to be able to add attachment to email?
Every time I open Firefox and go to my e-mail, I am unable to attach a file to new e-mail.
I click on the paper clip and nothing happens.
If I quit Firefox, I have to go through the same thing every time I start it.
I've given up customizing my preferences. It's not worth it.
Solution eye eponami
Yes, I am in Outlook Web App. (I don't know what Thunderbird is.)
Also, I am on a Mac Pro running OS El Capitan.
I have already tried all of these. None of them worked.
I ended up installing Silverlight. This seems to have solved the problem for now.
What I don't understand is why, after using Firefox and OWA for years, all of a sudden, I have to install another application just to be able to attach files to an e-mail.
Tanga eyano oyo ndenge esengeli 👍 0All Replies (3)
To be certain, you are talking about using Firefox to access your e-mail provider, and not Thunderbird?
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe websites. Are there any problems?
Then restart.
Solution eye oponami
Yes, I am in Outlook Web App. (I don't know what Thunderbird is.)
Also, I am on a Mac Pro running OS El Capitan.
I have already tried all of these. None of them worked.
I ended up installing Silverlight. This seems to have solved the problem for now.
What I don't understand is why, after using Firefox and OWA for years, all of a sudden, I have to install another application just to be able to attach files to an e-mail.
That was very good work. Well done.